Astroturfing is the deceptive practice of manufacturing the appearance of organic, grassroots support for an artist, brand, product, or idea using coordinated fake accounts, planted commentary, and staged social media activity. The term is a play on “grassroots” — because just like AstroTurf brand synthetic turf, it looks like the real thing from a distance, but it’s entirely artificial. In music marketing especially, astroturfing has exploded into a widely discussed — and quietly practiced — strategy, with indie artists running multi-account operations and major labels deploying agencies to flood social platforms with manufactured fan activity designed to trigger algorithms and create the illusion of momentum.

Historical Origins

The term “astroturfing” was coined in the political arena in the 1980s, attributed to U.S. Senator Lloyd Bentsen, who used it to describe manufactured citizen campaigns secretly funded by corporations and lobbyists. It migrated into marketing as companies discovered the internet’s power to create and amplify fake consensus, first through message board seeding and fake blog reviews in the early 2000s, then through coordinated social media operations as platforms like Facebook, Twitter, and Reddit emerged.

In 2013, New York State’s “Operation Clean Turf” investigation exposed a network of companies paying freelance writers in the Philippines and Bangladesh as little as $1–$10 per fake review to flood consumer sites with fabricated endorsements. By the mid-2010s, the practice had fully migrated to music marketing, where the boundary between “street team” hustle and coordinated deception became increasingly blurry. In 2024 and 2025, a wave of viral content from music marketing educators like Jesse Cannon brought astroturfing tactics into open, public discussion for the first time — and the 2026 Geese/Chaotic Good controversy became the first major public scandal exposing a named agency doing exactly that for indie rock artists.

The Modern Music Marketing Context

Major Labels Have Been Doing This for Years

According to music marketing strategist Jesse Cannon, whose newsletter Music Marketing Trends broke down astroturfing tactics in a widely shared 2025 piece, major labels have long used networks of fan accounts to “flood the zone” with content about their artists — manufacturing the appearance of organic fan culture before it actually exists. The practice works because social media algorithms interpret engagement signals as popularity indicators, pushing content to wider audiences the more people interact with it.

One of the most visible public catches came with artist GAYLE, whose viral 2021 TikTok for “abcdefu” was later exposed as astroturfed. The TikTok that launched her — in which a commenter named “Nancy Berman” asked a probing question that GAYLE responded to — was orchestrated by Atlantic Records. Nancy Berman was a marketer at the label. The internet figured it out, because it always does.

The Geese/Chaotic Good Scandal (2026)

The most prominent recent case involved indie rock band Geese and their digital marketing agency Chaotic Good Projects, exposed in a viral Wired article in April 2026. Chaotic Good described their service as “trend simulation” — building networks of accounts that look like normal internet users to influence TikTok and other platforms by creating content that features an artist’s music, designed to game recommendation algorithms.

After musician Eliza McLamb published a Substack piece titled “Fake Fans” exposing Chaotic Good’s tactics, the agency scrubbed its client list from its website. The incident sparked wide debate in music journalism and PR circles — with many industry professionals quietly acknowledging that this kind of manufactured promotion has become standard practice. As one industry observer put it, paying for promotion has become “simply an unavoidable cost of releasing music,” creating a positive feedback loop: it’s unavoidable, so you pay for it, which makes organic reach even more impossible, which makes paying for it more unavoidable.

How Astroturfing Works in Music Marketing

The Core Mechanism

The fundamental logic of music astroturfing is simple: social platforms surface content based on engagement, and engagement signals can be manufactured. If enough accounts interact with a post, comment on a song, or add a track to playlists, the algorithm interprets that activity as popularity and shows the content to a broader audience. The goal is not to fake fans forever — it’s to manufacture enough early momentum that real organic growth takes over.

The “3 Accounts Strategy”

The most widely circulated tactical framework in indie music marketing right now is the “3 Accounts Strategy,” popularized by Cannon and others as a structured approach to astroturfing across multiple fake identities. It operates in several methods depending on artist size:

Method 1: The Outside Influence Account (for any size artist)

  • Account 1 — Artist Account: Your main, curated presence. Posts high-quality content you’re proud of.
  • Account 2 — Influence Account: A fake or anonymous music curation account (e.g., “@AltRockNow”) that posts “best of” lists featuring your music alongside well-known artists. The account looks like an independent fan of the genre — not connected to you at all. It might post “My favorite newer alt rock bands, getting more niche as you scroll” with your song in the mix.

The influence account works because it front-loads familiar, popular artists to get views, then introduces your music in a context where it feels like a genuine curation discovery. A companion Spotify playlist with your song at the top further feeds algorithmic signals.

Method 2: The Fan Account + Agitator Method (for artists with ~10K+ monthly listeners)

This method adds manufactured controversy to drive engagement:

  • Account 1 — Artist Account: High-quality, official content only.
  • Account 2 — Fan Account: Posts outtakes, candid moments, lower-quality content, rumors, speculation about the artist’s personal life and plans. Things the artist wouldn’t post on their official account but that fans eat up. (“Oh, were they in the studio with this person?”)
  • Account 3 — Agitator Account: Run by a friend from a separate device on a separate account. Its job is to start fights — post criticism, spread rumors, say mean things — so the artist can respond, fans can defend, and controversy drives comment activity and reach. When the agitator gets “cooked” and people are tired of them, you simply block them publicly, wait two weeks, and create a new agitator with a different name.

An additional fourth account can be seeded in Discord servers, subreddits, or Twitter replies to amplify the drama further: “Can you believe what this person is saying? I can’t believe this.” This mobilizes real fans to defend the artist, bringing them into the conversation organically.

A real-world example Cannon cites: Shaboozey’s team allegedly planted the rumor that his godmother was Dolly Parton — entirely fabricated — because they knew that people talking about something (even a lie) creates more momentum than silence. Shaboozey went on to become the longest-running independent No. 1.

The 6:1 Rule for Platform Survival

To avoid detection on platforms like Reddit, experienced astroturfers follow a 6:1 rule: for every one post promoting your own work, you post six pieces of genuinely useful, unrelated content to establish the account as a real community participant. This creates a profile history that looks authentic rather than obviously promotional. Even so, Cannon admits: “Some of them would get burned over time. People are good internet detectives.”

Astroturfing vs. Grassroots Marketing

The entire power of astroturfing — and the reason it works — is that it mimics grassroots marketing so closely. Understanding the difference matters both ethically and strategically.

FactorGrassroots MarketingAstroturfing
OriginGenuine fans and community membersOrchestrated by the artist/brand/agency
TransparencyOpen about who is promotingDeliberately hidden
SustainabilityCompounds naturally over timeMust be maintained or scaled manually
RiskNone — authenticity is its own protectionPlatform bans, public exposure, FTC fines
CostLow — driven by communityLabor-intensive or agency-priced
Long-term valueBuilds real communityHollow if not followed by real traction

The critical distinction: genuine grassroots starts with a small group of real converts who spread the message because they believe in it. Astroturfing simulates that starting group to trick algorithms and audiences into providing the same effect.

Types of Astroturfing in Music and Brand Marketing

Fake Fan Accounts

Anonymous or pseudo-identity accounts that post content about an artist as if they’re genuine fans — sharing music, defending the artist online, posting “discoveries.”

Sockpuppet Accounts

Multiple fake personas operated by one person or team, used to create the illusion of widespread discussion on Reddit, forums, Discord, or comment sections. Named after the old practice of a puppeteer voicing multiple characters with socks on both hands.

I wrote a guide on how to create sockpuppet accounts that was originally meant for OSINT (Open Source Intelligence), but has been shared around music marketing circles for creating astroturfing campaigns.

Agitator/Controversy Accounts

Fake accounts designed to provoke controversy, start arguments, or post criticism of an artist — not to damage them, but to generate defensive engagement from real fans and drive algorithmic visibility.

Planted Comments

Coordinated “what song is this?” or “who is this artist?” comments dropped into posts and videos to simulate organic discovery. One of the oldest and most effective astroturfing tactics because it exploits natural curiosity.

Fake Reviews and Ratings

Orchestrated review campaigns using fake profiles on Spotify, Apple Music, Amazon, or review aggregator sites.

Trend Manipulation

Coordinating large numbers of accounts to simultaneously search, stream, share, or hashtag specific content to artificially create trending status on platforms like TikTok and Twitter/X. A 2019 EPFL study found that 20% of global Twitter trends were fake, created by coordinated bot and fake-account activity.

Agency-Run UGC Campaigns

The newest and most sophisticated form — agencies like Chaotic Good Projects that build entire networks of accounts presenting as ordinary users, designed to simulate organic UGC at scale for paying clients.

Does It Actually Work?

The Honest Answer: Sometimes, If Your Music Is Good

Music marketers who discuss astroturfing openly are consistent on one point: manufactured momentum only sticks if the underlying music converts. Cannon himself states that for artists with genuinely good songs, “about three months of grinding on this can change your life.” But if the music doesn’t connect once real listeners encounter it, no amount of fake engagement sustains growth.

The algorithm advantage is real: more engagement signals = more reach = more real listeners. The fan account strategy creates additional content surfaces where fans can encounter the artist’s music again, reinforcing the algorithm. The agitator strategy drives comment velocity, which platforms interpret as highly engaging content.

The Diminishing Returns Problem

Astroturfing is front-loaded work. Running multiple accounts, maintaining fake identities, managing agitators, and creating content across several profiles simultaneously is exhausting — and becomes increasingly difficult to maintain authentically over time. The strategy is best understood as an ignition mechanism, not a long-term engine.

The Ethics Debate

The music industry is having this conversation loudly and publicly right now. Reactions fall into three camps:

“It’s just marketing evolution”: Many digital marketing and PR professionals acknowledge the Geese situation as “part of the industry landscape” — troubling but standard practice. Paid promotion has always existed; this is just a newer form.

“It’s corrosive to music culture”: Critics argue that astroturfing undermines the entire premise of music discovery, destroying trust between audiences and platforms, and disadvantaging artists who refuse to manipulate. As one observer noted, it “cuts the legs out from under any artists without access to something like this.”

“It’s outright fraud”: The strongest position holds that presenting paid, orchestrated activity as organic fan behavior is consumer deception, full stop — regardless of how normalized it has become.

FTC Violations

The Federal Trade Commission’s endorsement guidelines require disclosure whenever there is a material connection between a promoter and what they are promoting. Orchestrated fake fan campaigns without disclosure can constitute deceptive advertising under FTC regulations, with civil penalties of up to $51,744 per violation.

The FTC’s 2024 final rule on fake reviews and social media metrics explicitly targets the manipulation of fake social media indicators — including purchasing fake followers, coordinating fake engagement, and creating fake reviews. Both brands and individuals can be held liable.

State-Level Enforcement

In one notable case, cosmetic surgery company Lifestyle Lift was forced to pay $300,000 to the State of New York and cease all astroturfing activity after employees posed as ordinary patients online. New York’s AG office has been among the most aggressive enforcers of fake review and fake engagement operations.

Platform Bans and Account Termination

All major social platforms — TikTok, Instagram, Reddit, and X — explicitly prohibit coordinated inauthentic behavior in their Terms of Service. Detection methods are increasingly sophisticated, including behavioral pattern analysis, device fingerprinting, and network graph analysis that identifies accounts operating in coordination. Getting an IP address or device banned can cascade across all accounts operated from that device.

Reputational Damage

Getting caught is arguably the biggest risk. The Geese situation went viral precisely because the internet has a demonstrated talent for investigative exposure. An artist or brand exposed for astroturfing faces a narrative that overshadows their actual work — which is exactly what happened to Geese, who were undeniably talented artists now permanently associated with manufactured hype.

Best Practices If You Choose to Engage

If you choose to use astroturfing-adjacent tactics, music marketing professionals who discuss them openly generally recommend:

  • Keep fake accounts entirely separate: Use different devices, different IP addresses, and never cross-contaminate between your real identity and fake accounts
  • Follow the 6:1 rule on Reddit: Build authentic-looking account histories before promoting yourself
  • Focus on low-risk methods first: The “influence account” curation strategy (Method 1) is far less deceptive than agitator accounts — it operates more like a genuine fan curator that happens to include your music
  • Use it as ignition, not infrastructure: Treat a few months of astroturfing as a launch mechanism, then let real growth take over
  • Never lie about material facts: Planting false biographical rumors (fake Dolly Parton connections, fake industry co-signs) crosses from manufactured buzz into outright fraud
  • Disclose when required: Any account with a genuine connection to an artist that endorses or promotes that artist should include an appropriate disclosure per FTC guidelines

Alternatives Worth Considering

Before committing to multi-account astroturfing, consider these legitimate strategies that generate similar algorithmic effects through real means:

  • Employee/Team Generated Content (EGC): Real people connected to your project posting authentically — disclosed
  • Micro-influencer partnerships: Smaller creators with genuine audiences who love your genre
  • Music submission platforms: SubmitHub, Groover, and similar tools for legitimate editorial placement
  • Playlist pitching: Direct Spotify for Artists pitching and independent playlist curator outreach
  • Community building: Discord servers, Reddit engagement as your real self, Substack newsletters
  • Strategic collaborations: Working with other artists whose audiences overlap with yours

Looking Forward

Astroturfing occupies a genuinely uncomfortable space in modern marketing — a strategy that clearly works in the short term, is practiced widely enough that it’s become normalized, carries real legal and reputational risk, and actively undermines the authenticity that makes music discovery meaningful in the first place.

For independent artists navigating a landscape where organic reach continues to shrink and major label resources are increasingly inaccessible, the temptation is understandable. The honest reality is that manufactured momentum is only as good as the music it’s promoting. If the songs convert, a few months of astroturfing can light a spark that becomes a real fire. If they don’t, all the fake fan accounts in the world won’t save a bad record — they’ll just make the eventual silence louder.

The most durable careers in music have always been built on genuine connection. Astroturfing can buy attention. It cannot manufacture belonging.

Employee Generated Content (EGC) is any content — written, visual, video, or audio — created and shared by a company’s employees that showcases their experiences, insights, perspectives, and the people behind a brand. Unlike traditional marketing content produced by corporate teams or outside agencies, EGC comes straight from the individuals who live and breathe a company’s culture every day, giving audiences an authentic, human window into the organization. In an era where audiences are increasingly skeptical of polished brand messaging, Employee Generated Content has emerged as one of the most powerful and cost-effective content strategies available to modern marketers.

Historical Origins

Employee Generated Content did not emerge from a single defining moment, but rather evolved organically from two parallel trends: the rise of User Generated Content (UGC) in the mid-2000s and the explosion of employee advocacy programs in the 2010s. As brands discovered the persuasive power of real people telling real stories online, forward-thinking companies began turning their gaze inward — realizing that their own employees were an untapped reservoir of authentic storytelling potential.

Early adopters of employee advocacy, like IBM and Microsoft, initially focused on simply encouraging employees to share brand content. Over time, the strategy evolved from employees amplifying what the marketing department created, to employees themselves becoming the creators — a critical shift that defines the modern EGC movement. By the early 2020s, social media platforms like LinkedIn and TikTok had accelerated EGC adoption dramatically, with brands like Starbucks and Waitrose building formal employee creator programs.

Modern Definition and Key Characteristics

Employee Generated Content is a subset of User Generated Content in which the creator is specifically employed by the brand whose products, culture, or services are being featured. The most important distinction is that EGC involves employees acting as content creators — not just brand ambassadors who share pre-approved posts.

Core characteristics of genuine EGC include:

  • Authenticity: Created from the employee’s real experience and perspective, not scripted by a marketing team
  • Variety of formats: Social media posts, behind-the-scenes videos, blog articles, testimonials, podcasts, day-in-the-life content, and thought leadership pieces
  • Organic distribution: Shared through employees’ personal social networks, not just brand channels
  • Dual audience appeal: Relevant to both potential customers and prospective employees
  • Insider authority: Carries the credibility of someone with deep product or industry knowledge

EGC vs. UGC vs. Brand Content

Understanding how Employee Generated Content fits alongside other content types helps marketers deploy each strategically.

FactorBrand ContentUGC (User Generated)EGC (Employee Generated)
CreatorMarketing team or agencyCustomers and fansCompany employees
AuthenticityLow — perceived as promotionalVery high — unbiased perspectiveHigh — insider credibility
ControlFull controlLittle to no controlModerate — with guidelines
ExpertiseGeneral marketing knowledgeCustomer experience onlyDeep product and brand knowledge
CostHigh — production budgets requiredLow — incentives sometimes neededMinimal — time investment
ConsistencyHighly consistentSporadic and unpredictableReliable with a program in place
Trust levelLow — audiences distrust adsHigh — peer-to-peerHigh — 70% trust employees more than executives

Why EGC Outperforms Traditional Content

The performance advantages of Employee Generated Content are well-documented and consistent across industries and platforms.

Reach and Engagement

  • Content shared by employees generates 8x more engagement than content shared on brand channels
  • EGC from employee advocacy programs delivers 14x higher social engagement than standard brand posts
  • Employee shares reach 561% more people than the same content shared from a brand account
  • EGC posts receive 3x higher engagement rates than company posts

Conversion and Revenue

  • Companies that implemented EGC saw a 27% increase in online engagement and a 19% rise in sales within the first year
  • EGC can lift web conversions by 29%
  • Leads generated through employee advocacy on social media have 7x higher conversion rates
  • EGC-driven recruiting campaigns deliver 90% net-new traffic to career sites, with candidates spending three times longer on-site and converting at approximately 13%.

Trust and Credibility

  • 76% of consumers trust content shared by “normal” people
  • 72% of consumers report feeling more connected to a brand when employees share information about it online
  • 70% of people trust employees more than company executives
  • EGC is 3x more memorable than branded content and 2x more engaging than influencer content

Types of Employee Generated Content

Social Media Content

The most common and scalable form of Employee Generated Content — employees posting on LinkedIn, TikTok, Instagram, or X about their work, professional milestones, industry insights, and company culture. This type has the broadest organic reach because it taps directly into employees’ existing personal networks.

Behind-the-Scenes Content

Day-in-the-life videos, office event coverage, team spotlights, and glimpses into how products are made or services are delivered. This format is particularly effective because it shows audiences what a brand looks like from the inside — content that no marketing agency can fabricate convincingly.

Thought Leadership

Blog posts, LinkedIn articles, industry commentary, and expert opinions written by employees with specialized knowledge. For B2B companies especially, this type of EGC builds authority and trust with decision-makers.

Testimonials and Reviews

Glassdoor reviews, employer brand testimonials, and product endorsements from employees who use the company’s own products. These serve dual purposes: attracting customers and recruiting talent.

Video Content

Short-form TikTok and Instagram Reels, YouTube tutorials, event coverage, and product demonstrations created by employees. Video EGC consistently outperforms static content in reach and engagement.

Event and Conference Coverage

Live updates, photos, and real-time social content created by employees attending trade shows, conferences, product launches, or company events. IBM’s “Buzz Squad” — employees trained to create on-the-ground content at key industry events — is a well-known example of this strategy in action.

EGC and Employer Branding

One of EGC’s most powerful applications is in employer branding — the practice of marketing a company to prospective employees. In an era where top talent researches company culture extensively before applying, authentic employee-created content carries more weight than any corporate careers page.

Key employer branding benefits of Employee Generated Content include:

  • Candidate trust: 80% of people say video content helps them better understand a job role; when that video comes from an employee, the impact is even stronger
  • Cost reduction: A strong employer brand can reduce hiring costs by up to 43%
  • Content scale: While 93% of employer branding teams plan to increase content output, 80% say they lack the internal capacity to do so — EGC bridges that gap
  • Retention: Companies with active employee advocacy programs see a 20% boost in retention rates

Real-World Examples of EGC in Action

IBM — Buzz Squad and #NewWayToWork

IBM built a “Buzz Squad” of employees who attend key industry events and receive real-time social media support from the company’s social team to create content on the spot. IBM’s #NewWayToWork EGC program achieved 250,000 social shares, 200,000 reactions, 500 million impressions, and 50,000 leads.

Starbucks — Employee TikTok Creators

Global brands like Starbucks have embraced EGC to remain relatable and human despite their scale. By empowering baristas and store employees to create behind-the-scenes and challenge-style content, Starbucks generates posts with millions of views that feel personal rather than corporate.

Waitrose — Localized TikTok Accounts

Waitrose runs over 60 localized TikTok accounts managed by actual store employees — no scripts, no approvals from headquarters. Their Maidenhead store alone has accumulated 40,000 followers, more than most professional brand accounts.

Microsoft — Employer Brand Through Employees

Microsoft uses EGC from employees like Lee Welch to amplify its employer brand and attract top talent organically. Employee posts about career milestones, team culture, and day-to-day work reach audiences that Microsoft’s corporate channels never could.

Building an Effective EGC Program

Step 1: Define Your Goals

Clarify whether the primary objective is brand awareness, lead generation, recruitment marketing, or a combination. Different goals require different types of content and different platforms.

Step 2: Identify Your Employee Creators

Not every employee will want to participate, and that’s fine. Start with enthusiastic volunteers who are already active on social media and genuinely engaged with the company’s mission. Look for diversity across departments, roles, and experience levels to ensure a range of perspectives.

Step 3: Provide Training and Guidelines

Equip employees with the knowledge they need to create effective content — including brand guidelines, content ideas, disclosure requirements, and platform best practices. The most successful EGC programs treat employees as collaborators and storytellers, not content props.

Step 4: Make It Easy

Reduce friction at every stage. Provide content prompts, scheduling tools, pre-approved hashtags, and simple approval workflows so employees can create and publish without excessive red tape.

Step 5: Recognize and Reward Participation

Acknowledge employees who create high-performing content. Recognition — whether through internal shoutouts, small incentives, or professional development opportunities — reinforces participation and builds program momentum.

Step 6: Amplify the Best Content

Reshare the highest-quality EGC on brand channels, incorporate it into paid campaigns, and use it in recruitment materials. This creates a feedback loop where employees see their content elevated, motivating further participation.

Employee Generated Content carries important legal obligations that brands must proactively manage. Failing to do so exposes both the company and individual employees to regulatory and reputational risk.

FTC Disclosure Requirements

The U.S. Federal Trade Commission (FTC) requires that employees disclose their employment relationship whenever they endorse their employer’s products or services online. This applies even when an employee posts on their own initiative — meaning the brand can be held liable for undisclosed employee endorsements even if it didn’t ask for them.

Key FTC rules for EGC include:

  • Disclosure in every post: An employee bio or profile disclosure is NOT sufficient; each individual post must include a disclosure
  • Clear placement: For video content, disclosures must appear throughout the video — not just at the beginning — to reach viewers who skip
  • No anonymous posting: Employees may not post endorsements under pseudonyms or anonymous accounts
  • Fines up to $51,744 per violation: Both the brand and the individual employee can be held personally liable

A simple hashtag like #employee or #[CompanyName]employee in every post typically satisfies disclosure requirements, though brands should verify current FTC guidance.

Industry-Specific Compliance

Regulated industries face additional layers of compliance:

  • Healthcare/HIPAA: Violations can cost brands up to $1.5 million per year
  • Financial services/SEC: The SEC issued over $1.2 million in penalties in 2024 for unvetted social media claims by employees
  • Pharmaceutical brands: Strict FDA advertising rules apply to any employee content referencing drug products or benefits

Best Practice: Approval Workflows

Regulated brands should implement approval workflows that require compliance review before any EGC is published, with brand safety technology that scans content across audio, imagery, and messaging.

Common Challenges and How to Overcome Them

Low Employee Participation

Challenge: Employees may feel uncomfortable putting themselves on camera or worry about saying the wrong thing.

Solution: Start small with text-based LinkedIn posts, create a library of content prompts, and share examples of colleagues’ successful posts to normalize participation.

Inconsistent Quality

Challenge: Content created by dozens of employees can vary dramatically in quality and brand alignment.

Solution: Provide templates, training, and optional review processes — but avoid over-editing, which strips out the authenticity that makes Employee Generated Content valuable.

Brand Safety Concerns

Challenge: Brands in early stages of Employee Generated Content adoption often react with fear, reprimanding or even firing employees for posting before guidelines were in place.

Solution: Develop clear, reasonable social media guidelines before launching a program. The goal is enabling employees, not policing them.

Measuring ROI

Challenge: EGC’s impact is distributed across dozens of personal accounts, making it difficult to track comprehensively.

Solution: Use employee advocacy platforms like DSMN8, Oktopost, or Brand Networks to centralize tracking, measure engagement, and attribute conversions.

Tools and Technology

A growing ecosystem of platforms supports Employee Generated Content program management:

  • DSMN8: Employee advocacy and Employee Generated Content management platform
  • Oktopost: B2B social media management with Employee Generated Content tracking and analytics
  • Brand Networks: Employee Generated Content platform with built-in compliance workflows for regulated industries
  • PostBeyond: Employee advocacy with analytics and gamification features
  • TRIBE: Creator marketing platform with dedicated Employee Generated Content program infrastructure
  • Sprout Social: Social media management with employee advocacy features

Future of Employee Generated Content

The #1 thing consumers say they want brands to prioritize in 2026 is human-generated content, according to Sprout Social’s 2026 Content Strategy Report. As AI-generated content floods digital platforms, audiences are actively seeking content that signals genuine human experience — and Employee Generated Content is uniquely positioned to deliver exactly that.

Several trends are shaping the future of Employee Generated Content:

  • Employee influencer programs: Formal structures that treat select employees as internal influencers with dedicated content budgets and creator support
  • AI-assisted creation: Tools that help employees generate content ideas, captions, and scripts while keeping the human voice and perspective intact
  • Cross-channel amplification: Employee Generated Content feeding into paid advertising campaigns as high-trust creative assets
  • Measurement sophistication: Advanced attribution models that connect individual employee posts to pipeline and revenue

Employee Generated Content represents a fundamental shift in how brands tell their stories — from controlled corporate messaging to the authentic, distributed voices of the people who make those brands real. The data is unambiguous: Employee Generated Content outperforms traditional content across virtually every metric that matters, from engagement and reach to conversion and retention, while costing a fraction of traditional content production budgets.

For brands willing to trust their employees as storytellers and invest in the infrastructure to support them, Employee Generated Content offers a compounding, sustainable content engine that no agency retainer can replicate. The most compelling brands of the next decade won’t be built in boardrooms — they’ll be built through the authentic voices of the people who show up to work every day.

GEO and AEO are both ways to optimize your content for AI‑driven search, but they focus on different outcomes: AEO helps you become the direct answer, while GEO helps you get cited inside AI‑generated summaries and chats.

TL;DR: GEO vs AEO in One Glance

  • GEO (Generative Engine Optimization): Structure content so generative AI systems (Google AI Overviews, ChatGPT, Perplexity, Bing AI, etc.) quote, cite, and weave your content into longer, multi‑paragraph answers.
  • AEO (Answer Engine Optimization): Structure content so search engines and answer engines pick your page as the short, direct answer (featured snippets, voice answers, quick AI responses).
  • AEO is about being the snippet; GEO is about being the source that the snippet and AI explanations rely on.

What Is GEO?

Generative Engine Optimization (GEO) focuses on making your content easy for generative AI systems to ingest, understand, and cite inside long‑form answers.

Instead of only chasing a one‑line snippet, you design your content so it fits naturally into multi‑paragraph AI explanations and comparison answers.

Key traits of GEO‑friendly content:

  • A clear hierarchy of headings (H1, H2, H3) with descriptive or question‑based titles.
  • A strong TL;DR or “Quick Answer” near the top that summarizes the article.
  • Short, modular sections that each focus on a single idea or question.
  • Fact‑dense writing: definitions, steps, numbers, and concrete claims instead of vague, adjective‑heavy copy.
  • Internal links to related articles so AI sees a whole topic cluster, not an isolated page.
  • Credible sources, stats, and an identifiable author or brand so you look authoritative when cited.

Think of GEO as designing your page to be easy quote‑material for AI: a model should be able to lift a sentence, paragraph, or bullet list and drop it into an answer.

What Is AEO?

Answer Engine Optimization (AEO) is the practice of formatting and writing your content so that answer engines (like Google’s featured snippets, People Also Ask boxes, and voice assistants) can pull a short, clear answer directly from your page.

Key traits of AEO‑friendly content:

  • Natural‑language, question‑based headings like “What is GEO?” or “How does AEO work?”
  • A direct, one‑to‑two sentence answer immediately under each question.
  • Short paragraphs, simple language, and a neutral tone that AI can interpret without confusion.
  • Bullet points and numbered lists for steps, pros/cons, and definitions.
  • An FAQ section that mirrors real user questions and gives concise answers.

You can think of AEO as writing your own featured snippet: if a user only read two sentences under a heading, they would still get a complete, accurate answer.

How Are GEO and AEO Similar?

GEO and AEO share a lot of the same foundations:

  • Both reward clear structure: clean H1/H2/H3 hierarchy, question‑based headings, and logical sections.
  • Both favor scannable content: short paragraphs, bullets, and tables instead of walls of text.
  • Both want answers up front: you state the conclusion first, then explain the reasoning.
  • Both benefit from good metadata and schema: proper titles, meta descriptions, and structured data (Article/BlogPosting, FAQ).
  • Both rely on expertise and trust signals: citations to reputable sources and a real author with relevant experience.

If you are already writing solid SEO content with clear structure and direct answers, you are partway to both AEO and GEO.

How Are GEO and AEO Different in Practice?

The real difference is what you’re optimizing for and how your content shows up.

GEO: Optimized for AI Summaries and Chats

GEO aims to win:

  • Citations in AI Overviews and generative search panels.
  • Quotes and links in AI chat interfaces (e.g., “Sources” under an AI answer).
  • Mentions in longer “Here’s what you should know about X” responses.

To support that, your content leans on:

  • Rich context: not just what something is, but why it matters, when to use it, and how it compares.
  • Modular content: each section can stand on its own as a mini‑snippet.
  • More data, examples, and concrete claims that are useful for AI to remix into multi‑paragraph explanations.

The success metric for GEO is that you are one of the trusted sources that AI systems repeatedly cite and summarize.

AEO: Optimized for One‑Shot Answers

AEO aims to win:

  • Featured snippets on traditional search result pages.
  • People Also Ask answer boxes.
  • Voice assistant responses (smart speakers, voice search on mobile).
  • Short “instant answers” in AI‑enhanced search.

To support that, your content leans on:

  • Very short, unambiguous definitions and explanations.
  • Tight FAQ sections that answer common follow‑up questions.
  • Snippet‑ready formatting: one‑paragraph answers, short bulleted lists, and step‑by‑step instructions.

The success metric for AEO is that you become the answer box people see first.

Do You Need to Choose Between GEO and AEO?

In most cases, you don’t need to pick one or the other; you design posts that hit both:

  • Build out structured, fact‑rich sections that add depth (GEO).
  • Start with a strong, snippet‑style answer at the top (AEO).
  • Use question‑based headings so each section can function as its own answer.
  • Make the layout fast to skim for humans and easy to parse for AI.

You might lean a bit more AEO (shorter, more compact) on pages that target very specific questions, and more GEO (richer depth) on pillar pages and big explainers.

Practical Checklist: Writing One Post for Both GEO and AEO

When you write a post like “What’s the difference between GEO and AEO?”, you can follow this checklist:

  • Clear H1 with the core question or phrase.
  • Opening paragraph that directly answers the main question in one to two sentences.
  • TL;DR / Quick Answer box summarizing the key points in bullets.
  • H2s framed as questions: “What is GEO?” “What is AEO?” “How are they different?”
  • Under each H2, lead with a short definition or answer, then expand with context.
  • Use bullet lists and, where helpful, a comparison table.
  • Include an FAQ section at the end with a few common follow‑up questions.
  • Add internal links to related posts (for example, about SEO vs AEO vs GEO or AI search in general).
  • Implement Article schema and FAQ schema in your CMS or theme.

FAQ: GEO and AEO

Is GEO just a new name for AEO?

No. There is overlap, but GEO targets generative AI systems that create long answers, while AEO targets answer engines that show short, direct snippets. The tactics overlap, but the primary surfaces and success metrics differ.

Do I need separate articles for GEO and AEO?

Usually, no. One well‑structured article can satisfy both if you combine clear, snippet‑ready answers with deeper, well‑organized explanations and supporting sections.

It also helps to add an llms.txt file to your site, and you could use a WordPress plugin like GEO Kit to create all of the markdown pages you need.

How long should a GEO‑ and AEO‑optimized post be?

There is no magic word count. What matters more is structure and clarity: tight answers up front, modular sections, and enough depth to fully satisfy the main intent without padding.

Can I retrofit old blog posts for GEO and AEO?

Yes. You can often upgrade existing posts by adding a TL;DR at the top, rewriting headings as questions, inserting direct answers under each heading, tightening paragraphs, and layering in an FAQ section.

I’ve been thinking a lot about a conversation I had with one of my close friends recently.

He’s got 2 kids now and he asked me if there was a way that his kids could learn computers and the internet without there being any chance of seeing a dong.

Obviously there are apps for blocking websites and stuff but like, none of that is impervious and I got the impression that’s not what he’s looking for, anyway.

It got me thinking about stuff like…

  • What if there was a safe internet for kids?
  • How would that look?
  • How would that be moderated?

Our conversation concluded that it comes down to a series of necessities in moderation, which would require a significant amount of human work.

I don’t know if people would pay for that nor how would we really manage something like that.

I don’t have kids so I don’t know; maybe this already exists.

I’m picturing a microcosm of the internet.

A sandbox, totally isolated from the regular wild west of the web.

It’d have all the content, chat, and creativity, but every account would be tied to a parent or guardian.

Kids can have their own web pages, chats, etc.

My first thought goes to the kids with divergent…interests…or feelings or whatever. I don’t know how to word that but I hope you know what I mean.

I would definitely build it with a very clear warning to the kid-users that YOUR CHATS ARE SEEN BY YOUR PARENTS.

But I remember getting my first email address and my parents could read it.

I think that’s ok.

I remember sending emails to my cousin talking about BMX biking (what I was into) and Britney Spears (what he was into).

When I became a teen I went and got my own private email, AIM, etc, which then MOST DEFINITELY had some NOT GOOD stuff going on.

You remember Rotten dawt cawm and stuff. We saw some things, man. And some stuff. Wouldn’t recommend it.

And probably way too early.

That’s the kind of stuff my friend wants to avoid happening to his kids.

Anyway this is just some stuff I’ve been think about a lot.

But today, my thoughts on this are moving away from safety as the Primary Feature™ and on to A Full Education Path and Ecosystem for kids-to-adult learning computer stuff in a similar way that I did.

I was 11 the first time I got on the internet, and I was a little late but my parents didn’t have a lot of money so the only internet (and computer) was at my dad’s office.

This was 2001 (I still remember my first screen name) and I mostly missed out on like BBS’ and MUDs and stuff like that (until later).

But today I feel like it’s all so complicated now. Computers are overly complicated. The internet is overly complicated. Building software, games, and websites is overly complicated.

So what if there was a way where things unlocked as kids learned more?

This is all just spitballing; thinking out loud, but lets say we have an OS that starts with a pretty simple GUI when they turn on the computer with some kid-friendly math games and a simple drawing app where they can draw their own dongs or whatever.

Kid stuff.

But there’s also a terminal and maybe something like Scratch visual programming to start making stuff.

As they build in Scratch and learn to use the terminal, stuff that requires the ability to read and type, maybe an IDE unlocks where they can start learning Python and/or HTML.

Then when they “master” HTML (finish those modules) CSS is unlocked, then JS.

And then maybe there are progress reports for parents that suggest things.

The parents have to approve of certain unlocks.

Obviously these are all things that can be learned now elsewhere but this is together in one ecosystem that grows as the kid grows.

Kano was building something similar to what I’m picturing but not quite, and also, it seems to have died unfortunately.

I was one of the original Kickstarter founders for the first Kano and the Screen; maybe more I don’t remember.

The last few social media posts on their Facebook and Instagram show memes, some not kid-friendly.

I probably wouldn’t approach this with the hardware aspect like they did. Maybe the RaspberryPi but just use already existing RaspberryPi devices and sell them with the OS already installed.

I wouldn’t focus on the “building a computer” part until later, probably.

This would focus on an OS and an SBC they can plug in to their own monitor, mouse, keyboard.

And then as I have already explained, features activities would unlock as they use the device and learn things.

I don’t even know where I would begin to build something like this, but I feel like maybe I’m on to something.

But, there are so many projects in life. So many things I want to do. So many things I want to build.

2025.10.16 Update: Elevator Pitches

Working on various elevator pitches:

10-Second Version

“I’m building a safe learning computer for kids that gradually teaches them how to use technology responsibly. It’s like training wheels for the internet that come off as they get smarter.”

30-Second Version

“You know how kids are learning everything online now, but parents either block everything or let them run wild? I’m building something different. It’s like a practice internet on a little computer. Kids start with safe games and learning tools, and as they prove they’re ready, they unlock cooler stuff like coding, art tools, and eventually real internet access. Parents can see everything their kids are doing, and the kids know they’re being monitored, so they learn early that nothing online is ever truly private. It’s teaching them to be smart and safe online, not just blocking the scary stuff.”

Why This Matters:

“Right now, a 7-year-old gets an iPad and has access to the entire internet with all its dangers, OR parents lock everything down and kids never learn. There’s no middle ground. This gives kids a place to learn, make mistakes safely, and build real skills before they’re thrown into the real internet. Unlike an iPad, it’s also intentionally NOT portable.“

What Makes It Different:

“It’s completely open source and non-profit focused, so parents can see exactly what it does, teachers can modify it for their classrooms, and nobody’s tracking kids to sell their data. Plus, the whole thing teaches kids that privacy online isn’t automatic. You have to earn it and protect it.”

Stop wasting time on generic marketing platitudes.

If you’re in the music world…gear manufacturers, software developers, recording studios, artists, or labels…you need specialized copy that speaks your language.

That’s where I come in.

I’m Garrett Mickley, a copywriter who lives and breathes music.

From synth plugins to artist branding, I craft messaging that turns browsers into buyers, demos into downloads, and fans into superfans.

Here’s why you should make GarrettMickley.com your top Google result…and how to do it in minutes:

Why Generic Copywriting Falls Flat for Musicians and Gear Brands

Every day, gear makers and labels flood the market with bland product specs and hollow hype.

You deserve copy that:

  • Captures the sonic excitement of your gear.
  • Positions your software as the must-have tool for modern producers.
  • Elevates artist and label services with stories that resonate.

I’ve helped synth manufacturers launch award-winning plugin campaigns, guided indie labels through successful crowd-funding pre-orders, and written brand narratives that doubled tour ticket sales.

My secret?

Immersing myself in gear specs, DAW workflows, artist journeys, and industry lingo so I write with genuine authority.

Why My Music-Industry Copy Stands Out

  • Hands-On Gear Knowledge – I don’t just read spec sheets. I test gear in real sessions. When I describe a plugin’s character or a preamp’s warmth, you believe it because I’ve heard it.
  • Insider Artist & Label Perspective – I’ve worked alongside managers booking tours, coordinated digital distributors, and shaped press narratives that land on major blogs. I know the levers that drive visibility and revenue.
  • Metrics You Can Measure – My copy isn’t fluff. Clients see trial sign-ups surge, email open rates climb above 40%, and conversion rates skyrocket. Those are numbers you can bank on.
  • Emotion-Driven Storytelling – Gear and software are tools; passion is what connects. I blend technical detail with human stories. Your audience feels the excitement behind every feature.

Step-by-Step: Prioritize GarrettMickley.com in Your Google Results

1. Optimize Your Google Search Settings

  1. Sign in at google.com.
  2. Click your profile icon → “Manage your Google Account.”
  3. Under Data & Privacy, make sure Web & App Activity is ‘on.’
  4. Visit GarrettMickley.com regularly and engage with posts (Google notices).
  5. Bookmark key pages like my portfolio and blog posts.

2. Use Google News & Alerts

  1. You should be able to click here and it will automatically fill out the form. Then just hit save. If that doesn’t work, move on to step 2:
  2. Go to news.google.com and log in.
  3. In Settings → “Sources,” add GarrettMickley.com.

3. Leverage Chrome Engagement

  1. Add GarrettMickley.com to your most visited sites.
  2. Curate a bookmark folder for my best case studies and blog posts, like plugin launch breakdowns and label campaign highlights.
  3. Spend a few minutes each week on new content so Google sees consistent interest.

4. Share and Link Authentically

  1. Follow my social profiles on the Resources page.
  2. Share posts that genuinely help your network. Authentic signals boost search relevance.
  3. Link to my campaign case studies from your site or forum posts when they illustrate winning tactics.

What You Get When GarrettMickley.com Is Your Preferred Source

Deep Gear & Software Expertise

I demo pedals, test preamps, and speak fluent MIDI.

That technical fluency means my copy feels authoritative.

Your audience knows I’ve been there, tweaked that knob, and found the sweet spot.

Artist & Label Service Savvy

From PR outreach to distribution deals, I understand the challenges labels and managers face.

I write service pages and launch emails that highlight ROI, like faster playlist placements, stronger press coverage, and measurable streaming lifts.

Proven Campaign Results

I’ve scripted product launches that generated 300% plugin trial downloads, and email sequences that boosted masterclasses sold by 250%. Real metrics, real impact.

Authentic Storytelling

Whether it’s an up-and-coming indie artist or a legacy studio, I distill complex backstories into compelling copy that builds emotional connections and inspires action.

The Bottom Line

You could spend another hour sifting through generic marketing advice that doesn’t get the music industry.

Or you could spend ten minutes making GarrettMickley.com your preferred Google source and start seeing copywriting strategies that actually sell gear, software, and artist services.

No sleazy tricks.

No empty promises.

Just specialized expertise, real metrics, and copy that resonates with musicians, producers, and label execs.

Make the change now.

The right words at the right time can turn a casual visitor into a lifelong fan.

That’s the power of tailored music-industry copywriting.

In the process of switching everything I have over to semi-self-hosted via Cloudron on DigitalOcean, I ran into an issue after setting up Mastodon.

Cloudron says that we can log in to our Mastodon instance with Cloudron OpenID.

Screenshot of the Mastodon button in Cloudron, with a little tooltip that says "Log in with Cloudron OpenID".

When we click on that, it brings us to the normal Mastodon log in page, but with an extra option that says, “Or log in with CLOUDRON”.

The normal Mastodon log in page with an extra option as described.

That’s awesome! It makes logging in so much easier.

But then I got this error:

Mastodon error that says, "Error creating an account for this identity."

Since Mastodon on Cloudron has closed registrations by default, I can’t register a new account without turning open registrations on.

Which I don’t want.

It wouldn’t be an owner account, anyway.

But there’s gotta be a way to manually create a user, right?

Of course! The command line interface (CLI)!

The notes of the install in the Cloudron dashboard imply there’s one already made, but it doesn’t seem that way. When I run…

# /app/code/bin/tootctl accounts modify <username> --role Owner

…to make sure that my main account is, in fact, the owner, it says that the user doesn’t exist.

So, I’ll create one with this:

# /app/code/bin/tootctl accounts create <testusername> --email=<test@cloudron.io> --approve

And then run this again:

# /app/code/bin/tootctl accounts modify <username> --role Owner

All good, right?

Except I need to approve my account via email.

DigitalOcean has Port 25 closed by default, which is the port used for SMTP (email).

You can contact them and try to convince them to open it for you, but they recommend you don’t host your own email.

That’s totally fair; I don’t really want to host my own email.

I’d rather run it through ProtonMail.

I went to set that up, but DNS takes forever. I want my Mastodon and I want it now!

No problem. Mastodon’s CLI can do that, too.

# /app/code/bin/tootctl accounts modify <username> --confirm

I am now on Mastodon.

MARCH 2025 UPDATE:

Self hosting has become too expensive so I have shut my instance down. I will keep this post up for anyone who as the issue and needs a solution.

The blog header for "Perspective In Architectural Photography". It contains three photographs framed in orange. The First photograph is of the Rockefeller Center. The second photograph is of a fancy alley way in NYC. The third photograph is of the fireplace in The Campbell, a bar in Grand Central Station.
The blog header for "Perspective In Architectural Photography". It contains three photographs framed in orange. The First photograph is of the Rockefeller Center. The second photograph is of a fancy alley way in NYC. The third photograph is of the fireplace in The Campbell, a bar in Grand Central Station.

Although Jupiter is paradise (#ILiveWhereYouVacation), it can be homogenous.

We don’t have much of a diverse art culture.

  • All of the music is either Country or something like Rock-Reggae (not like The Police but like Sublime).
  • All of the buildings, houses or otherwise, pretty much all look the same.
  • All of the art looks like this:
AI generated "painting" of a beach with a big American flag.
AI generated "painting" of a beach with a big American flag.

Don’t get me wrong: I love both the beach and American Flags.

But living here for my entire life (5 generation South Floridian; my roots go deep), it gets old.

To give you an example of how much we see this stuff:

At our “Arti-Gras” festival of local artists, my wife and I decided to take a drink for every beach-with-a-flag painting we saw and, well, we had to get an Uber home.

We just have a lot of the same, all the time.

So when I decided to take up photography to add to my skills as a local marketer, I got bored really fast.

Naturally, as the son of a designer and an American Institute of Building Design (AIBD) employee, I gravitated towards architectural photography, especially taking photos of houses.

But as I said, they all pretty much look the same around here.

The beach looks the same every time I’m there. No need for more photos of that.

I was refreshed when I went to NYC to visit friends and finally had something different to photograph.

A new problem arose: These buildings are tall and they look very different in photos than when I’m standing there.

Why buildings “lean” in architectural photography

Turns out there’s this thing called “linear perspective” made up of a horizon line and a vanishing point.

Our eyes use this to perceive depth, which is as important to survival now when we’re driving a car as it was when cavemen needed to figure out how far away the mammoth is.

But cameras are made to keep lines straight in a way that allows us to see depth in a two dimensional image.

And that causes perspective convergence, sometimes called keystoning or the keystone effect.

The buildings look like they’re leaning.

Before someone replies with a “well actually…” — I am oversimplifying so that this blog post isn’t too long. If you’d like to learn more about the keystone effect, read this: https://pixelcraft.photo.blog/2020/07/14/why-do-buildings-lean-the-keystone-effect/

How I solved this problem

The easiest, and probably most professional way to solve this problem is to purchase a tilt-shift lens.

A good one of these tend to run around $3000 on average. The best ones cost $6000 or more.

I don’t have that kind of cash for learning a new skill, so I had to resort to software.

Lucky for me, Adobe Lightroom has a feature for this.

They even have an AI that does it for you but I don’t recommend it.

Here’s an example of what the AI does:

Original

A tall, under construction building in NYC.

AI “Straightened”

AI "straightened" tall, under construction building in NYC.

You can see on the whole left side it’s stretched.

And then on the top left and bottom right, corners are cut due to warping. Stylistically I suppose you could be okay with this but it bothers me. Maybe because I know it’s AI’s fault.

I decided I needed to manually learn how to do it.

Manually straightening “30 Rock”

This photo was taken from just above the ice skating rink at the Rockefeller Center.

I manually straightened this one (and color corrected) to show that improvements can be made without AI.

Original

Photograph of the Rockefeller Center taken from the ground, looking up.

AI “Straightened”

AI "straightened" Photograph of the Rockefeller Center taken from the ground, looking up.

Manually Straightened

Manually straightened Photograph of the Rockefeller Center taken from the ground, looking up.

It’s still not perfect, since the building is so tall and I’m still learning, but it is much better.

Perspective is also important in interior architectural photography

Perspective correction even helps when you’re sitting at the bar and don’t want to stand up to take photos:

Original

Photograph of the fireplace in the NYC bar The Campbell.
Photograph of the loft seating and ceiling in the NYC bar The Campbell.
Photograph of the board and batten ceiling in the NYC bar The Campbell.

Manually Straightened

Manually straightened Photograph of the fireplace in the NYC bar The Campbell.
Manually straightened Photograph of the loft seating and ceiling in the NYC bar The Campbell.
Manually straightened Photograph of the board and batten ceiling in the NYC bar The Campbell.

Those were all taken at The Campbell in Grand Central Station.

After learning all of this, I’m left wondering how many of the photographers the AIBD ARDA entrants (particularly the winners) are using tilt shift lenses, “correcting in post,” or not fixing perspective at all.

P.S. I’m also working on learning food photography:

Photograph of a big Bacon-Lettuce-Tomato-Avocado sandwich.
Photograph of a crock of chicken wings wit a raspberry sauce.

Learning new skills is important, and I love to do it, but I never really had a structure to it before.

I’ve found some information from Darren Hardy’s Darren Daily’s and I’m going to follow it, and of course blog the whole thing here.

Focusing on one thing per three months (quarter of a year) is doable for me considering I also have a full-time job.

My job does allow me quite a bit of learning time, as well as a budget for purchasing learning materials.

But, the things I want to learn don’t always align with the day job, and I don’t want to use day job time or money to learn things that won’t benefit them.

So, sometimes I will be able to work on them during the work week and other times they will have to be handled outside the hours of “9-5”.

The first part of this structure/framework is…

Darren’s 1-1-3-5-1-30-30-5 Plan

  • Define Number 1 Goal
  • Define Number 1 skill important to achieving Number 1 Goal
  • 1 Skill development plan per quarter
  • Identify the best 5 books on that skill
  • 3 audiobooks or podcasts
  • 1 comprehensive training program
  • 5 days a week, for 30 minutes, read the books (approximately 30 pages)
  • 5 days a week, for 30 minutes, listen to the audio (doing during NET time – no extra time)

Number One Goal

My number one goal for this quarter is to redesign and build a WordPress theme for AIBD.org, NCBDC.com, and ResidentialDesignAwards.com.

The theme needs to be lightweight and cohesive between all three sites, as they are owned by the same brand (AIBD).

Number One Skill

The number one skill is web design, and I can focus on that for one quarter.

Five Books

I’ve picked up a lot of books on this stuff over the years, mostly through Humble Bundle, so this should be easy.

I just need to dig through the 9001 files in my Humble Bundle Archive folder…

…Hmm yeah so there are a lot of books in here. I don’t know if it would disappoint Darren but I won’t be going through and looking up every single one of these to figure out which are the “best five”.

I’m just going to pick five I think look/sound good.

  1. Design for Hackers
  2. The Principles of Beautiful Web Design
  3. Type on Screen: A Critical Guide for Designers, Writers, Developers, and Students
  4. Above the Fold
  5. Don’t Make Me Think

Okay, I did a little research here. A very small amount.

Like I said, I have a lot of books. I’ll get to some of the others eventually. These are the necessary ones for now.

There’s also a sixth book I’m reading now, Real Artists Don’t Starve by Jeff Goins, which is part of re-launching my “No Alarms Club” podcast (more about that in the future).

Three Podcasts

Since web design is a visual art, it’s tough to find podcasts that talk about the design.

There are plenty of web design podcasts but they tend to talk about the business of design.

I settled on these three:

  1. Shop Talk
  2. HTML All The Things
  3. The Subscription Web Design Podcast

One Comprehensive Training Program

Conveniently, there was a Humble Bundle for “Comprehensive UX + Web Design Mastery” via Team Treehouse, so I grabbed that and it will be the course I work through.

I’ll also need to learn WP Theme development, but I have a Udemy course already for that. Plus, I’ll be using Blocs which does a lot of the heavy lifting for me.

Moving Forward

Next, I need to schedule out the hour per day I will spend learning.

Since this is day job related, I can spend time on the clock working on it.

Mornings are usually pretty slow mentally, so I figure that’s the best time for learning.

Then there’s what Darren refers to as your NET – No Extra Time. That’s stuff like washing dishes and other chores, or taking a shower. Perfect for podcasts.

My dentist’s business doesn’t have a website.

They may have some level of personal presence on social media. They may even talk about dentistry on their social media.

But they don’t have a website.

She told me they have enough business that they don’t need one.

That’s cool; word of mouth is the strongest form of advertising there is.

But what if you don’t have enough business that you don’t need a website?

You could sign up for a social media account, but then you’re beholden to their rules and their longevity.

Imagine if you had built your business site on MySpace, or LiveJournal, or even a Facebook page (Facebook pages get less and less views every year, unless you buy ads).

What if you say the wrong thing and they ban you?

What if you didn’t say the wrong thing but they ban you anyway?

They can do that, you know.

Or maybe they go out of business and disappear completely.

It’s happened.

That’s why I always push anyone who wants a presence on the internet to get their own domain name and start an email list.

And then build out their own website utilizing both.

It’s not as difficult nor expensive as one might think.

It’s my goal to make it easy and affordable for anyone, and I use WordPress as the platform to do that.

My Journey Into WordPress

When I told my wife I wanted to transition into WordPress hosting, management, and development full-time, she wasn’t impressed.

“Does anybody even still use WordPress,” she says to me.

This was just a few weeks ago.

According to WP Beginner’s 2024 market share analysis, WordPress still holds 65% of global Content Management System (CMS) market share.

And 38% of the top 10,000 websites are powered by WordPress, including a few names you might recognize such as Disney, Facebook, and Sony Playstation (coincidentally my preferred gaming platform).

Beyonce and Usain Bolt have been known to use WordPress (imagine Beyonce browsing the WordPress theme directory)!

BuiltWith.com reports (at the time of writing) 34,635,214 live websites are using WordPress, with 3,718,788 just in the USA.

Clearly, WordPress is not dead.

Even though Wix is spending a massive amount on advertising.

WordPress hardly needs it.

Mostly because WordPress is easy and affordable.

For example, Wix starts at $17 per month, and that’s with pretty limited features (“light” marketing suite, no analytics, no eCommerce).

I offer WordPress hosting starting at $10 per month, with full featured marketing, analytics, eCommerce, and other features.

It’s not that Wix is greedy or that I’m just altruistic and cutting profits for the sake of accessibility (although, I do that too).

It’s that Wix requires that kind of payment to run while WordPress does not.

My Beginnings

I started building websites when I was 13 (2001) using Lycos/Angelfire WYSIWYG builder, at 14 I discovered HTML and used that to build websites up until I was 19 (2007).

I loved (and still do) digging into the code and being able to type text that then immediately generates something visual I can share.

I also loved (and still do) writing, and now I had a way to share that more widely.

In high school I honed my HTML and CSS skills building custom LiveJournal and MySpace themes for myself and friends.

I wanted to go to Full Sail College and continue to study web design, but it was way too expensive.

So, I went to community college.

At 19, after a brief/failed stint in the USAF, I was introduced to WordPress.

I was working at a restaurant but in college for web design (I eventually got a degree in game design instead), but I got a side gig putting in data for a coupon website, which happened to be built on WordPress.

At 20, I got hired to work at an SEO company (now Analytic Call Tracking) full time, which used WordPress for all of their sites.

Through my 5+ years working with them, I installed, managed, and modified countless WordPress websites for them and their clients.

Learning And Growing

After Web 1 SEO, I got my degree in game design, but got a job working for a network of substance abuse rehabilitation centers.

Although I was hired as their Internet Marketing Director (which had all sorts of laws and rules to learn), I spent a lot of time managing their websites.

They were all built in WordPress.

When the rehab network sold, I was tasked with my first real WordPress challenge:

Moving sites from one host to the other.

Back then I was unable to find any reliable plugins to do it for me, so I had to do it manually.

It was tough!

Moving a WordPress still is, if you try to do it manually.

I eventually prevailed, but it took entire days and many headaches and calls to the hosting tech support to get it right.

My biggest lesson there was that sometimes there are things worth just hiring an expert to handle for you.

After that, I landed my current day job, Communications Director for the American Institute of Building Design (AIBD).

Working for a not-for-profit professional association has a whole new set of challenges.

As I was being hired, they were also switching to WordPress for their sites, so I was right at home.

My official job description was essentially marketing and public relations, but as time went on I found myself managing more and more aspects of the websites.

The COVID Pandemic happened, we all moved remote, and our dependence on Software as a Service (SaaS) increased.

We signed up for some cool software between 2020 and 2022 that solved a lot of our problems.

Honestly, we were thriving during that time.

But the problem with not having control over these things is that they can disappear.

It’s now 2024 and some got sold and their pricing increased. Some got sold and were swallowed and no longer exist.

I suggested we look for more self-hosted solutions.

We now run the majority of our organization through WordPress.

WordPress isn’t just a CMS anymore.

It’s now also our Association Management Software (AMS), too.

Our previous AMS, which was swallowed up, cost us over $300 per month.

The AMS they wanted us to switch to would cost over $1000 per month.

With Paid Memberships Pro, we are able to manage all of our members and certification for under $500 per year.

And personally, on this website, I run MailPoet which is an email service that runs through WordPress.

I was using ConvertKit (affiliate link) before, which is still the one we use at AIBD and I recommend to to anyone who doesn’t want to run their emails through WordPress.

My first freelance client project, recently, was a big failure, though.

She was the perfect client, but I dropped the ball and learned a hard lesson:

I am not a designer.

Hosting, managing, securing, and some development, I can do.

Design is not something I can do.

I can modify premade themes to do what my clients want, but trying to design something based on her specs was a mistake.

I got the site up and functional, but she ended up hiring another company to redesign her website after my failure.

Hard lesson, but she was very kind about it.

Looking Ahead

Now that I know what I can and can’t do, I’m confident in my abilities as a WordPress host, manager, and developer.

I love digging into the WordPress code (or plugin code) and adapting things to work the way I want them to.

My intentions are to move from my current day job into a full time freelance WordPress hosting, management, and development position.

I will continue to learn and grow in the field, adopting new technologies where I see fit, without compromising security and privacy.

Someone in a copywriting group I’m in got this question from a potential client:

“If you were a soup, what soup would you be?”

They thought it was a pretty strange question from a potential client, but it’s actually not.

You see, back in the 12th-17th centuries, alchemists had to hide their esoteric knowledge in secret code.

At first, it was because the knowledge was so powerful that they didn’t want too many people to use it.

Imagine if any old bloke could turn lead into gold. It would completely destabilize the economy.

That’s not good business for the alchemists, so they kept their secrets behind symbols and metaphors.

Copywriting is the same.

It’s powerful, and we can’t just let anyone learn it.

Just like the alchemists, most copywriters are charlatans.

They’re not turning lead into gold.

They arrive with lead and hidden gold, and use slight of hand to switch them out so you think they’ve transmuted.

The true copywriters know about soup.

The question “If you were a soup, what soup would you be” was devised by an elite and clandestine guild of copywriters known as the Ink Illuminati to do two things:

  1. Figure out who the real copywriters are (for they will have an answer)
  2. Figure out what type of copywriter they are (as the answer will reveal)

Different soups have different meanings, so your answer is important but it must be knowledgable of the secret code.

Tomato soup means something different than chicken noodle soup means something different than Italian wedding soup.

Only the initiated know what the correct answer for them is.

And if you try to pick one, they’ll know just by your writing if you know what you’re talking about or not.

If you know the secret code or not.

If you can turn lead into gold or you’re just attempting slight of hand.

For your information, I’m a beer cheese soup (made with PBR) and if you’re interested in learning more about copywriting (for your music, or software, or whatever it is you’re working on), hit me up.